When to Call ProMed?

  • Little progress with conservative treatment
  • Delays in returning to work
  • Treating with more than one physician
  • Family doctor is the treating physician
  • Lack of appropriate diagnostic testing, or vague diagnosis
  • Causation issues
  • Health issues unrelated to injury
  • Lost time cases
  • Employer unable to accommodate work restriction
  • Motivation to return to work is questioned
  • Poor communication or animosity between physician's office / claims handler / employer / employee
  • Catastrophic injury or trauma
  • Pain management is indicated
  • Surgery to occur or indicated
  • Psychiatric or emotional components
  • Unfamiliar with treating physician

Who Is ProMed?

ProMed Medical Management, Inc. has over 58 combined years of experience in medical case management. We specialize in workers compensation claims, but we also manage short and long term disability claims, health claims and long term care claims. Our full time staff of registered nurses are certified case managers which, through continuing education, stay on the cutting edge of the medical case management field. ProMed Medical Management, Inc. is also certified as a Women's / Disadvantaged Business Enterprise (WBE/DBE).

We handle claims throughout Indiana and are in direct contact with local and regional health care facilities, hospitals, physicians, specialists, and physical and occupational therapists all on a daily basis. These relationships enable us to direct medical care efficiently and insightfully, saving our clients time and money. To date, ProMed has provided medical case management for over 1,500 injured employees. We work with a variety of insurance companies, third party administrators, and employers offering them creative alternatives, solutions, information, and direction. Our services help to contain costs while at the same time assisting the injured or ill employees in receiving quality medical care and insuring a safe and timely return to work.

How Can ProMed Benefit You?

Case management can be used to follow difficult or seemingly simple cases. For cases that involve in-depth and multifaceted treatment plans, case management offers elements of organization and communication to make sure all bases are covered. We can free up your time by doing all the scheduling and coordinating of appointments with physicians, therapists, and diagnostic companies. ProMed has a three point contact system to insure everyone is on the same page. We keep the medical treatment professional, employees, employers and claim handling personnel informed and updated as changes occur. We update telephonically, through e-mails, faxes and detailed written reports.

Our case managers follow the employee's progress closely making sure the treatment being prescribed is adequate and appropriate. We can make sure the employee is seeing the right physician or specialist from the onset so no valuable time is wasted. We keep close watch on the employee's compliance with the prescribed treatment plan and with the attending physicians and therapists. The case managers will also work with the employees and employers to insure compliance with the physician's return to work recommendations. If a second opinion or other treatment options become necessary, ProMed's strong knowledge base of area specialists and medical facilities can give you complete confidence that the employee is where they need to be and receiving the right care. By closely following the employee's progress through medical case management you can be assured of the best recovery and soonest and safest return to work as possible. This is a win-win system that benefits everyone while saving time and money.

What is Case Management?

It is a collaborative process that assesses, plans, implements, coordinates, monitors and evaluates the options and services required to meet an individual's health needs using communication and available resources to promote quality, cost effective outcomes. Source: CCMC

Why Case Management?

Case management is the most effective means of monitoring the status of your injured or ill employee. Using case management will assist in controlling the direction of the case while focusing on providing the employee the best medical care available. The case manager works as a liaison with all disciplines involved to coordinate and facilitate the employee reaching maximum medical improvement and safely returning to work. This is accomplished by utilizing the case manager's expertise and resourcefulness in an effective cost containing manner.